The Talofa with a Smile Team were in Savaii this week as part of the ongoing spot-checks on customer service and service standards. They engaged with government officials on the island, distributed banners to increase visibility of the campaign, and emphasized the importance of delivering to the people in Savaii quality service in line with Public Service values.
The Commission expresses gratitude to those who engaged with the Team and urges individuals experiencing unsatisfactory service from any government office to register a complaint with their office. These efforts align with our commitment to prioritize citizen-focused services.