Customer Service in the Public Sector and in all sectors is crucial to both customer satisfaction and service growth and development. As a primary point of interaction in the Public Service, the emphasis on Customer Service is strong and key in achieving Better Public Services, which is one of three current Public Administration Sector Plan [...]
Course Title: PSC202106 OFFICE ADMINISTRATION TRAINING FOR HUMAN RESOURCES PERSONNEL IN GOVERNMENT MINISTRIES Co-Trainers: Tamara Lene and Lenara Tuipoloa-Utuva Office Administration is crucial in for any employee and in any workplace setting, because they are the daily tasks that complete duties and responsibilities. While this is the basis for this training, the specific focus is [...]
Course Title: PSC202105 REPORT WRITING IN THE PUBLIC SECTOR TRAINING Trainers: Angela Palu-Phineas and Lenara Tuipoloa-Utuva A report is a short, sharp, concise document which is written for a particular purpose and audience. It generally sets out and analyses a situation or problem, often making recommendations for future action. A training on Report Writing was [...]
COURSE TITLE: PSC202104 TIME MANAGEMENT TRAINING TRAINERS: Lenara Tuipoloa-Utuva and Angela Palu-Phineas The capacity of time management is an expectation of every service provider in the Public Sector, because it is a skill that proves to ensure efficient and effective performance in the workplace. As a highly valued skill in any organisation or ministry, it [...]
Workforce Planning as mandated under Employment Instruction No: 20 is crucial in the work of the Public Service. It ensures that all Ministries have the necessary workforce to achieve its legislative and strategic mandate and that human resource decision making is evidenced based. A Workforce Planning three (3) half day Training was therefore held at [...]
The Public Service Commission in partnership with the Oloamanu, delivered its first Samoa In-Country Training Programme for FY18-19 on Project Management held at the Ministry of Health Conference Room at Moto’otua from Monday 20th – Friday 24th August 2018. This program was designed in ensuring that all public servants must able to manage a variety [...]
The Public Service Commission conducted its first training for this Financial Year 2018/2019 at the Ministry of Health Conference Room at Moto’otua on CUSTOMER SERVICE. The training was held five (5) half days from Monday 6th – Friday 10th August 2018. This program was designed as a response to the growing need to improve Customer [...]
The Public Service Commission in partnership with the University of New England Partnerships Ltd, Australia delivered an Executive Development Program (EDP) targeting Government Ministries CEO’s, ACEO’s and Principal levels. The purpose of this program is to provide direction for the professional development of current and future public service leaders. The program was divided into 2 [...]
A workshop on Job Hunting Orientation was held at the PSC Conference Room on the 8th May 2018. This was an initiative that the Office of the Public Service started 2 years ago to assist school leavers and graduates who are currently looking for employment in the Public Service. Seven participants completed the training focusing [...]
Time Management was the focus of a five half days training held at the Public Service Commission(PSC) on Monday 16th – Friday 20th April 2018 for the Public Sector. This training was facilitated and coordinated by the Samoa In Country Training Programme(SICTP) and the Public Service Commission. The training aims at enhancing the skills that [...]
